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Delivery & Returns | East Point Scuba

Delivery & Returns

Delivery

Delivery is really simple! All orders over £25.00 are delivered Free Of charge.

All Orders under £25.00 are delivered at a cost of £3.95

You are welcome to collect your order from us for no extra charge.

All orders are sent by Royal Mail, as either a Large Letter of Small Parcel. Once your order is marked as shipped you will receive an automated email with details of your shipment including any tracking information where applicable.

 

Returns

We hope you will be delighted with your purchase. However, if for any reason you are not, we are happy to offer you a full refund.

You have 14 days from the day after Delivery to notify us of your intent to return an items. You then have a further 14 days to return the item to us. Please return unopened, unused and in original condition. Non-Faulty items are to be returned at the customers cost. For Faulty items, Eastpoint Scuba will refund the return postage.

We reserve the right to refuse a refund if your item(s) are non-saleable. It is our customers’ responsibility to cover the initial cost of a return shipment. Please ensure a tracked service is used and a tracking reference and receipt is kept for proof of purchase. We will credit any returns shipping costs back to you once the order refund is approved and processed.

All online purchases must be returned to:

Eastpoint Scuba
Co/ Nirvana Gym
60 Pinbush Road
Lowestoft
Suffolk
NR33 7NL